Visit our store in Vilnius center - Gaono st. 1

Payments and Delivery

There are two types of product listings: 

 

Listings with price - items are in stock and ready to dispatch same or next working day.

Pre-order listings - items will be made after you will place an order. It can take up to 4 weeks or more plus delivery, depending on the designer. If you need them sooner, please get in touch and we'll do our best to get it sorted. 

Payments

We accept all credit/debit cards through safe payment gateways, as well as bank transfer or cash if collected from the office.

PayPal 
Users paying via PayPal need to use our checkout page. You will be redirected to PayPal to complete the payment.

Paysera
By paying via PaySera payment system you will be forwarded to the website of the payment provider JSC EVP International through a secured connection (SSL).

Bank Transfer
When you chose this option you will be sent account details required to make a payment. We'll wait 2 business days for payment before cancelling your order.

  • JSC “UAB Grozio laboratorija”
  • IBAN: LT307044060008055893

Lithuania delivery times & costs

We use LP Express Courier delivery in Lithuania 4.5€ (FREE on orders over 100€) , or to the LP Express terminals 2.5€ (FREE on orders over 100€). It usually takes 1-2 business days. You can also choose FREE  pick up from our shop Gaono st. 1, Vilnius. European Union and International shipping costs 10 EUR and takes up to 7 business days.

International shipping

We ship worldwide using 1st class recorded delivery.  We'll provide you with a tracking code, so you can see where your parcel is at any time.

European Union - 10 EUR, up to 7 business days.
Rest of the world - 10 EUR, usually 10-14  business days. Please contact us if it takes longer.

Taxes

Fulfilment of orders depends on stock availability at the time. All orders are inclusive of VAT, as Seller is VAT registered business. Any import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the responsibility of the customer.

Returns & Exchanges 

We want you to love, cherish and utterly adore your new jewellery, but in the unlikely event that it's not quite what you were after we are pleased to offer you a refund or exchange.

You can return unworn jewelry in 14 working days after delivery. Keep an unworn item in original packaging and email us at info@miutto.com.

Please Note:

  • We are unable to offer exchanges or refunds on custom made jewellery , personalized (e.g. engraved) or made to order rings.
  • Items must be returned, unworn and in good and saleable condition.
  • We recommend all returns and exchanges are sent by a recorded delivery service and are insured.
  • MIUTTO does not accept liability for any returned goods lost or damaged in the post.
  • Packages without contacting us first will unfortunately not be accepted and will be returned to the sender.
  • Returns outside the stated time frame will only be accepted at the discretion of MIUTTO.
  • MIUTTO does not accept liability for the length of time particular banks take to process refunds.
  • Posting fees and sales taxes are non-refundable. 

Please refer to our Terms and Conditions (6. Returns, Cancellations and Refunds) for more detailed information.